IRCTC is going to start a new policy for a refund on cancellation of train ticket. This policy is named as OTP Based Cancellation Refund Policy. As per this policy train, E-ticket reservation cancellation refund will be more transparent and customer friendly. Refund will be given to all those train tickets reservations which have been cancelled or dropped due to fully waitlisted. For more details about the IRCTC OTP Based Cancellation Refund Policy, you need to read the article till the endpoint of this page.
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IRCTC OTP Based Cancellation Refund Policy
Indian Railway Catering & Tourism Corporation Limited is a subsidiary of Indian Railway. IRCTC handles the catering, tourism and online ticketing operations of Indian Railway. On behalf of Indian Railway, the IRCTC has started a new OTP Based Cancellation Refund Policy for the customers. As per this policy, passengers will receive an OTP on registered mobile number. To get the refund passengers have to provide the OTP in order to complete the process. This policy is valid only for those E-ticket booking which is booked through IRCTC authorized agents.
Highlights of IRCTC OTP Based Cancellation Refund Policy
| Name of the policy | OTP Based Cancellation Refund Policy |
| Organization name | Indian Railway Catering & Tourism Corporation Limited (IRCTC) |
| Policy Benefits | Easy refund on E-Ticket Reservation Cancellation |
| Official website | https://www.irctc.co.in/ |
Benefits Of IRCTC New Ticket Cancellation Policy
According to the Indian Railway Catering & Tourism Corporation Limited, this policy will bring more transparency in the Indian Railway Ticket Cancelation Refund System. The main aim of this cancellation policy is to provide a refund to the customers timely by the agents. To avail the benefits of the policy customers, have to provide the correct mobile number while booking the E-ticket reserved seats. Customers should ensure that at the time of reservation the authorized agent must note the mobile number correctly.
Process of IRCTC E-Ticket Cancellation & Refund Policy
Through new Indian Railway OTP Based Cancellation Refund Policy, train passengers will get benefits. In case of train e-ticket booking through an authorized agent of IRCTC and due to some reason customer want to cancel the ticket or fully waitlisted dropped ticket, an OTP (One Time Password) will be sent by the IRCTC to the registered mobile number of the customer (same number customer used while booking the e-ticket). Passengers have to provide the OTP to the authorized agent to get the e-ticket amount to be refunded to him/her.
Important Links
- For More Details Visit at the Official Website
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